Business software that has a lot of marketing push behind those actually don't work, that's the reality.
Quotes___
I vividly remember the meeting with the IBM team. They had no code to show me, but they handed my a massive folder - probably verging on 10cm thick of use case diagrams. So many little stick figures staring up at me I was awestruck - but not in a positive way!
____________
When I last "dealt with" PeopleSoft, the standard operating procedure was:
1) Pay PeopleSoft/Oracle a metric f--kton of money.
2) A CD arrives in the mail. (This little envelope cost $800,000?)
3) Your PeopleSoft consultants show up, laugh at that CD (tossing it into the microwave) and pull out their own distros with a zillion customizations that they proceed to spray over your servers. You have no idea what they are actually installing.
4) You get out a firehose, fill it with money, and keep showering the consultants with cash until you are sure they won't succeed in delivering anything worthwhile, and you fire them.